Ts & Cs

Contest Terms and Conditions

How much does it cost to work with you?

Every project is different, so we always like to hop on a clarity call to talk about your specific needs first. Then we’ll put together a custom proposal and quote just for you.  Design is an investment and we always want to make that investment worthwhile for our clients, so let's chat and we can offer some honest advice. Our goal is to make growing your business effortless if it makes sense for your stage of growth.

By giving you the tools to utilize your website well and communicate with your customers, you’ll have more confidence to launch that new product, expand your services or open up that brick and mortar. We want nothing more than to see you succeed.

Do you offer payment plans?

Yes! This is a business investment, so we try to make payments as simple as possible. Your deposit to book time in our calendar will be a percentage of the project (usually 15-20%). From there, we'll break up the rest into bi weekly payments, or split them to spread equally throughout our project timeline the course of your project schedule (between 4-12 weeks) and set to auto-draft. However, we’re flexible and are happy to discuss other payment plans options that work better with your budget.

I designed my website myself and just need tweaks, can you help me?

First of all, absolute kudos to you for taking on such a task to get your market fit and start making profit! The short answer, it depends. We work with clients who are in the 1+ year stage of their business, most often when they have had professional branding completed as this is the essential building block of your website. If you are still in the DIY phase of your brant, we might not be the best fit to work together. If you want to inquire on the baby steps needed to get to our signature website design package, book a call with me and we can break it down into manageable chunks that push the needle in the right direction for you.

How do revisions work? Do I have input on the design?

I don’t work in strict revision cycles - your design is tailored to your goals, and I only stop when you feel the “wow” factor. I work on a one-concept method, meaning I concept and create the strongest design based on my developed style, your needs, and a professionally informed opinion. But we will go through design revisions as needed until you’re happy. Because we go in depth with strategy and planning this rarely (if ever) happens when we have to throw it out and start again. Just know that, reasonably, if revisions are excessive (like 5+ rounds) it will affect your target launch date because good design takes time - there’s no way around that.

Can we cut costs by using a template?

Here’s the deal: all Shopify storefronts are based off a template in some shape or form unless you do truly custom site – and if you’re not making over 6 figures per month or losing 5 figures a month because of UX issues, you don’t need a FULLY custom template. Templates are pre-built architecture but not the end result. Kind of like those crazy people on pinterest with wild IKEA hacks - I take the frame and create something totally new.

Shopify templates also come in varying degrees of flexibility, speed, well engineered sections, and documentation for upkeep. I only use templates I would recommend, trust and have used in the past. If you wanted to just use a template you still won’t be much closer to that design, aesthetic and usable quality you’re after. All templates need some level of customization to achieve what you want without extra apps slowing you down. So in your investment package is a built-in custom development budget to make your store front really special and cater to your customers needs well. I’ll take care of the details for you, no sweat!

What happens if something breaks after launch?

Anything I build for you I have a 30-day post launch guarantee on, if it breaks I will fix it! However, there are 2 caveats. Shopify being a SaaS provider is constantly iterating and improving their software for merchants on an ongoing basis. Any updates to the Shopify template language, API and more are not covered if changes were not documented or released at kickoff. Third party app integrations can’t be guaranteed as I have no control over their code base. Understand that Shopify does software version changes over time, so changes to the software requirements is not covered.

Do you provide training on my website?

At the conclusion of your project, I'll create personalized website training videos for your use and reference.

Do you offer services at a lower cost?

Yes! We offer strategy and consulting workshops, design and development accelerators (an intensive service for smaller projects in a quick turnaround), and mini-courses for merchants.

select an option:

Interface Design

Comprehensive Brand
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Web Presence
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Logos & Collateral
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Product Packaging
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Typography

Logos & Collateral
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Comprehensive Brand
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Product Packaging
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Web Presence
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Curated Assets

Web Presence
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Comprehensive Brand
Risus sapien facicisis purus at molestie et, sed rhoncus diam. Corbi leo, pellentesque ante metus. Leo, odio vulputate at id nunc. Sed amet ultrices urna convallis odio mattis.
Product Packaging
Nulla lectus est diam commodo massa convallis. Fusce nunc, volutpat pellentesque pharetra gravida elementum. Nisl sed non neque magna vitae.
Logos & Collateral
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Interface Design

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Web Presence
Curated Assets
Comprehensive Brand
Logos & Brand
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Typography

Here’s a brief description of the feature.

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Web Presence
Curated Assets
Comprehensive Brand
Logos & Brand
Hi there, you can use this short notice component to add context to images.

Curated Assets

Here’s a brief description of the feature.

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Web Presence
Curated Assets
Comprehensive Brand
Logos & Brand
Hi there, you can use this short notice component to add context to images.